HAGS Connect

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Inspection and Maintenance

HAGS provides complete servicing solutions for your park, including the inspection, maintenance, repair, and refurbishment of playground equipment, outdoor gym equipment and site amenities such as picnic tables, benches and waste bins. 

Whether you're scheduling a routine annual inspection or need immediate repairs to maintain playground safety, HAGS is your trusted partner for all park maintenance requirements. 

Our Service Centres deliver quick, cost-effective quotes for all repair and maintenance services. 

Our Services

Inspection Services

Routine visual inspections help spot obvious hazards caused by vandalism or wear and tear.

Operational inspections are more detailed, checking the safety and stability of the equipment. These should be carried out regularly (every 1 to 3 months) as per the manufacturer’s instructions.

Annual inspections are comprehensive, focusing on foundations, surfaces (e.g. ensuring compliance with EN 1176), and any previous repairs or maintenance.

Planned Maintenance

Maintenance of all playground equipment is essential. The European Standard for Playground Safety BS EN 1176 states that:

Equipment and its components should be inspected and maintained in accordance with the manufacturer’s instructions at a frequency not less than that given by the manufacturer” and also “If serious defects that might put safety at risk are discovered during inspection, these should be corrected without delay.” Regular servicing and replacement of worn parts is essential to keep your play area safe and compliant.

Repairs and Refurbishments

Rather than stripping away your old playground and starting from scratch, why not repair your existing site? If there is still life left in your existing playground, regardless of manufacturer, our experienced team can assess, quote and repair, saving you time and money whilst providing a sustainable solution. 

Our playground installers are more than happy to come an reinstall some vital equipment if necessary.

How can HAGS help you?

When it comes to maintaining the safety and reliability of your outdoor play equipment, you need a team with the expertise and experience to get the job done right – and one you can rely on. HAGS employs a nationwide network of mobile Service Engineers in fully equipped vehicles who deliver fast, high-quality, and professional service. 

We provide on-site inspections, repairs, and refurbishments for equipment from any manufacturer, including those no longer in operation. 

Our commitment 

Our reputation for quality, speed of service and for delivering best value is second to none, and differentiates us from the small regional contractors you might be used to.

We have over 30 years’ experience in maintaining, repairing and refurbishing all types of outdoor playgrounds and have a detailed knowledge of all manufacturers’ equipment. With our experience, resources and technical capabilities, your play areas will be safe in our hands.

We have over 30 years experience in maintaining all types of playgrounds.

Our team

We have a dedicated group of highly-skilled mobile Service Engineers, backed by experienced staff at our Service Centres. Committed to safety, all of our Engineers are RPII qualified, registered with the RPII Register of Inspectors, and adhere to European Standards and the RPII Code of Conduct. For your peace of mind, all our employees are DBS checked. Contact us if you need a copy of our Safeguarding Policy.  

Our Service Centres offer fast, competitively priced quotes for repair and maintenance work on all types of outdoor play equipment, regardless of the original manufacturer. 

Our coverage

We offer a rapid-response national service (UK Mainland only) and if required can provide this out of normal working hours, including emergency 2 hour call-out.

Our fleet of vehicles are fully equipped with all the necessary tools and equipment to undertake on-site repairs and we work with a national network of couriers, where urgent parts can be despatched within 24 hours.

 

Partnerships

By working in partnership with you, we can propose inspection regimes that are uniquely tailored to suit your specific requirements. The partnership process takes account of factors such as location, use and demographics and can typically deliver cost reductions of up to 25%.

We have many major inspection & maintenance contracts with Local Authorities, Education Authorities, Housing Associations and Commercial Clients who all have multiple sites to maintain for both public and private use.

Need Inspection and Maintenance?
We are here to help you!

1 We put your users safety first

We can make sure your play areas are safe and up to the current BS EN standard allowing children to play safely.

2 We offer a flexible service

We can tailor our Inspection and Maintenance programmes to suit your budget. We can support with bi-weekly, monthly, quarterly and annual packages.

3 Working with us saves you money

By undertaking general maintenance at the time of inspection to agreed rates this will save down-time and save cost.

4 We get itemised quotations to you fast

Paperless reporting and detailed quotations can be provided to prioritise work according to urgency.

5 We stock common spare parts

Reduce the time your play area is closed. Spare parts are held in stock, therefore, reducing waiting time to remobilise equipment.

6 We can provide an emergency response

We have enough critical mass to offer a truly responsive service. A 2, 4 or 8 hour emergency call-out, can be built into your Inspection and Maintenance package.

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